Privacy Policy & Terms of Service

1. Who we are

SparkFlow Marketing is a digital marketing agency operated by Fahad Malik and Yasir Ahmed. When we refer to "SparkFlow," "we," "us," or "our" in this policy, we mean SparkFlow Marketing. You can contact us at fahad@sparkflow.agency.

2. What information we collect

We collect information in the following ways:

• Information you give us directly — when you fill in our contact form, apply for a role, or get in touch by email. This includes your name, email address, business name, website URL, and any details you share about your business or goals.
• Information collected automatically — when you visit our website, we may collect standard log data including your IP address, browser type, pages visited, and time on site.
• Information from client engagements — if you become a client, we will access data from your marketing platforms (ad accounts, analytics, email platforms) as necessary to deliver our services. This access is granted by you and used only for your benefit.

3. How we use your information

We use the information we collect to:

• Respond to your enquiries and provide the services you've requested
• Run our AI audit tool and generate your personalised marketing report, where applicable
• Communicate with you about your project or our services
• Improve our website, tools, and services based on usage patterns
• Send you relevant content or updates if you've opted in to receive them

We do not use your information for any purpose beyond what is described here without asking you first.

4. Who we share your data with

We do not sell your personal data. We do not share it with third parties for their own marketing purposes. We may share data with:

• Service providers who help us operate our business — for example, our email platform, hosting provider, and AI analysis tools. These providers are contractually required to handle your data securely and only for the purposes we specify.
• Legal authorities if we are required to do so by law.

5. The AI audit tool

When you use our AI audit tool, you provide your website URL and some basic information about your business. Our system visits your website to collect publicly available content, then sends this to an AI model to generate your report. We store your report and contact details so we can follow up and improve our service. We do not share your individual report data with other businesses.

6. Cookies

Our website uses minimal cookies. We use standard analytics cookies to understand how visitors use our site. We do not use advertising or tracking cookies that follow you across other websites. You can disable cookies in your browser settings, though this may affect some functionality.

7. Data retention

We retain your data for as long as necessary to provide our services or as required by law. If you ask us to delete your data, we will do so unless we are legally required to keep it. Contact us at fahad@sparkflow.agency to request deletion.

8. Your rights

Depending on where you are located, you may have the right to access, correct, or delete the personal data we hold about you. To exercise any of these rights, contact us at fahad@sparkflow.agency and we will respond within 30 days.

9. Security

We take reasonable steps to protect the information we hold about you. However, no method of transmission over the internet is completely secure. We encourage you to use caution when sharing sensitive information online.

10. Changes to this policy

We may update this privacy policy from time to time. When we do, we'll update the date at the top of this page. If there are significant changes, we'll let active clients know by email.

11. Contact us

If you have any questions about this privacy policy or how we handle your data, contact us at fahad@sparkflow.agency. We're real people and we'll give you a real answer.